PROVIDER'S QUICK GUIDE
Goshen Hospital Patient Access

(574) 364-2400

200 High Park Avenue
Goshen, IN 46526
Fax: (574) 364-2479

 

Patient Access

About Goshen Hospital Patient Access

What We Do:

  • We work with both physician offices and patients to schedule outpatient Radiology, Lab, Cardiopulmonary, Sleep Center, Dietician, Diabetes Education,
    Outpatient Imaging Center, and DTS/OIS (outpatient infusion) services.
  • We coordinate with physician offices, and GI Lab and Surgical procedures.

When Scheduling With A Physician Office:

  • Patient Access will verify the patient name, DOB, address, phone number,
    and insurance with the policy number and subscriber.
  • All orders/requisitions are to be faxed to Registration (574) 364-2410
    making them available to Patient Access to view at the time of scheduling by
    using our secure storage in the Online Fax system.
  • Patient Access does not schedule for Goshen Retreat Women's Health Center,
    or any kind of Physical, Occupational or Speech Rehabilitation.
  • When scheduling mammograms and bone density tests, please call
    Goshen Retreat Women's Health Center at (574) 364-4611.

Expected questions from Patient Access to office schedulers

  1. Know the patients preference (day and time)
  2. Weight and height (kilogram and centimeters if capable)
  3. Allergy to iodine
  4. Diagnosis of diabetes and renal disease
  5. Taking Glucophage or metformin
  6. Any scans outside of Goshen Health
  7. Needing interpreter
  8. Correct demographic and insurance with ID #
  9. Who is the ordering physician

When Scheduling With A Patient:

• Patient Access can/will schedule and pre-register the patient in the same call. Download the Precertification form here.